PRIVACY POLICY

 

Effective Date: November 14, 2023

I - DESCRIPTION OF SERVICE: 

This Privacy Policy is intended to inform You, the user and client, about the information and data gathered by TCS, LLC. a fitness studio offering group classes and online fitness workouts (“TCS” “Us” or “We” interchangeably) when You use the TCS website, mobile applications, services and other distribution platforms (the “Sites”), how We collect your information, what information We collect, how We store your information, and to the degree your information may be used. TCS takes your privacy seriously. We do not rent, sell, or share your personal information with third parties, except as listed and described below.  

Our Sites and associated communications from Us may contain links to third-party sites, which are not subject to this Privacy Policy. We recommend that You read the privacy policy of any such sites that you visit. This Privacy Policy applies only to the Sites, as owned, and operated by TCS. 

CONSENT: By visiting our Sites, You are consenting to the information collection, use, and sharing practices described in this Privacy Policy, as modified from time to time by us. To access certain functionalities of the Sites, You will be required to register by providing certain information. 

HOSTING PLATFORM: Part of the TCS Sites are hosted with the third-party platforms, MarianaTek. Accordingly, some policies are dictated by the MarianaTek Terms of Service and Privacy Policies. As such, You are encouraged to visit the MarianaTek website to read both. 

WHAT THIS PRIVACY POLICY DOES NOT ADDRESS: This Privacy Policy does not address the data management process and policies of, and information usage policies of, other sites and/or integrations of which the Sites may be linked to, or on which a TCS service utilizes. Furthermore, this Privacy Policy does not address the data management practices and policies of, and information usage policies of other sites to which the Site may link or integrate with, as it relates to those third-party site’s compliance with federal laws and regulations. 

II - USE OF OUR WEBSITE: 

Use of our site includes accessing, browsing or registering to use our Sites. By using the Sites You are confirming that You accept the terms of this Privacy Policy and that You agree to comply with them.  

We only collect the personal data that You choose to provide during your registration process. As part of the registration process to use TCS services You need to provide Us with your full name, billing and mailing addresses, email address, phone number, and billing information, including credit card data, MarianaTek account information. All data is stored in the United States. You may elect to not provide any of the above information, but You will then not be able to use TCS Sites, services, or certain features.

III - INFORMATION AND ANALYTICS WE COLLECT

The information We collect from visitors to our Sites depends on how You choose to interact with us through the Sites. For example, You may browse the Sites without providing personal information; however, using our full range of services involves providing personal information. 

For purposes of this Privacy Policy, “Personal Information” is information that can be used to identify You, such as your name, address, email address, or billing information. When You register with Us and sign into our Sites, You are not anonymous to Us.

We may collect and store certain information about your interaction with TCS website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. TCS uses this information, only to improve the quality of our services and products. 

The following is a list of types of information We may collect and ways in which it is collected:

  • Information You Provide. When You sign up for a service that requires registration or payment, We ask you for Personal Information including your name, email address, home address, health history, and any other information You chose to share with Us. We also collect Personal Information You provide when requesting a service, or from an online transaction such as a class, series, or membership purchase; this information may, among other things, reveal details about your preferences. Any Personal Information retrieved by TCS must be voluntarily submitted by You. We typically store and maintain the information collected.

  • User Communications. When You send email or other communications to TCS, We retain those communications to process your request and improve our service.

  • Logged Information: We automatically collect and store some information that You do not actively provide, such as your internet protocol (IP) address, software, and hardware attributes such as your browser type, the date and time of your visit, and the last website you visited prior to visiting the Sites. The information collected by the server does not contain anything that can identify individuals personally, such as email or home address. This information is used to enhance the services We provide to You.

  • Cookies. When You visit the Sites, We send one or more cookies (that is, small text files) to your computer that uniquely identifies your browser. Most browsers are initially set up to accept cookies, but You can change your browser’s settings to refuse all cookies or to indicate when a cookie is being sent. Cookies may contain account information such as your username and password if You opt in to the automatic login option.  Note that if You choose to decline cookies via your browser, You will have some limitations in using TCS services.

  • Other Internet Technology. We may use other technology, such as pixel tags and web beacons, to track use of our Sites. We may also include web beacons in email messages, newsletters, or other communications to determine whether messages have been opened and acted upon.

IV - HOW WE USE THE INFORMATION WE COLLECT

In general, TCS uses personal and other information collected through the Sites to fulfill your requests for services, contact You, customize content, and improve our services. More specifically, We use personal and other information as follows:

  • Provide Services and Complete Orders. Personal and other information is anonymously shared with our selected suppliers, service providers and partner sites in connection with providing services to You. For example, We may provide such information to third parties in connection with operating and maintaining the Sites, fulfilling your requests for services, processing credit card payments (if applicable), performing business and sales analysis, and offering contests or conducting surveys. 

    • We do NOT provide contact details to other companies for their marketing or mailing list without your express consent. For example, We may run a promotion on the Sites in conjunction with a third party, and your opt-in participation could be contingent on the personal information You provide for this promotion to be shared with both TCS and the third party.

  • Communicate. Use your personal information to communicate with You generally, for example to respond to a query from You, or to provide You with updates or information concerning our services or the services of other companies that We believe You may be interested in. For information regarding opting out of some of these communications, please see “Your Choices” below.

    • For example - If You indicate that you are interested in receiving TCS related news and information, you may receive emails to the email address you provided as part of the registration process.

  • Customization. To customize the content that You see in associated communications. For example, the Sites and associated communications from Us may include information based on personal information or past purchases. 

  • Optimization. For the non-personally identifiable information collected throughout the Sites, aggregate data could be analyzed to describe the collective characteristics and behaviors of online visitors, and subsequently be used to further optimize the effectiveness of the website, the mobile application, and the overall TCS experience.

  • Improve Usability. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people use the Sites. We also use other Internet technology, as described above under “Information We Collect.”

  • Complying with the Law: We disclose personal and other information if We have a good-faith belief that the disclosure is reasonably necessary to comply with the law, legal process or an enforceable government request; to enforce applicable terms of use for our services; to detect, prevent or otherwise address illegal activity, fraud, or security issues; or to protect the property or safety of our users, TCS, or the public as required or permitted by law.

V - YOUR USERNAME AND PASSWORD

If you use the Sites, You are responsible for maintaining the confidentiality of your account, password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account and password. 

Certain areas of the Sites are restricted and may only be accessed if You are registered with Us and have been issued with or have chosen a username and password. You must not allow any other person to use your username, password or other login details and must treat such information as confidential and must not disclose it to any third party. If You believe or suspect that someone else knows your login details You must contact us as hello@thecollective-studios.com as soon as possible.

You shall not obtain or attempt to obtain unauthorized access to an area of the Sites which is only accessible with a username and password other than that which has been identified as being available to You through the logins. You will not attempt to evade our authentication or security procedures nor assist, encourage or permit any other person to do any of the above things.

We reserve the right to disable any user identification code or password used to access the Sites at any time if in our reasonable opinion You have failed to comply with the terms of this Privacy Policy.

We shall not be liable for any losses You suffer as a result of unauthorized access to your account until such time as You have informed Us of unauthorized use or possible unauthorized use of your login details or of a breach of security at hello@thecollective-studios.com

VI - WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY 

In no event will TCS be liable for any direct, indirect, special, or other consequential damages resulting from your use of the Website, the App, or on any other linked/third-party website, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by You previously in this agreement even if TCS expressly advised of the possibility of such damage.

All information is provided by TCS on an “as is” basis only. TCS provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement.

VI – SECURITY

TCS makes every effort to ensure that all of the transactions that occur on the Sites are secure. All credit card numbers and transactions are encrypted using 128-bit Secure Socket Layer (SSL) encryption. We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information We process and maintain. For example, We limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the Sites. Please be aware that, although We endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

WHAT IS A SECURE CONNECTION?: When a secure connection is established between your browser and a website, any data that is transferred over the connection will be encrypted to prevent it from being viewed by a third party. SSL encryption makes it very difficult for anyone to intercept or decode messages exchanged over this type of secure connection.

Browsers such as Internet Explorer, Firefox, and Safari display an image of a locked padlock on their status bar when connected to a secure site. Google Chrome shows a green locked padlock on the far left side of the status bar when there is a secure SSL connection. Firefox colors the address bar yellow when connected to a secure site. Secure transactions are also indicated when the prefix in the location bar of your browser switches from http:// or https://. The additional ‘s’ stands for ‘secure’ and indicates a secure connection to the TCS website. If you do not see this padlock, if it is unlocked, or if the protocol in the location bar is not listed as https://, then any data exchanged with the website is potentially visible to others.

Depending on your browser, You may be able to view authentication information about a secure page by double-clicking on the padlock icon in the status bar. For more information on how your software establishes a secure connection, see the help files for your particular browser. 

VII – CHOICE OF LAW 

The Sites and your use hereof, are governed by the laws of the State of New Hampshire, without regard to New Hampshire’s choice of law provisions. Any claim arising out of your use of the Sites must be brought in New Hampshire.

QUESTIONS OR COMMENTS: If you have any questions or comments about this Privacy Policy or the Sites, please contact us using the contact details in the “Contact Us” section of this Website or via email at hello@thecollective-studios.com